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Cart Help

Shopping online is just like being in a store. As you browse through our catalog, if you see something you like, just click the [Add to Cart] button. Adding items to your cart is not a commitment to purchase the items in your cart.

Show Cart Contents - Display your cart's contents
Change Your Cart - Change or delete your cart
Go to Checkout - Go to the checkout stand

You can remove items from your cart at any time. Your order is NOT processed until you are 100% satisfied with your order and you click the [Submit Order] button at the end of the "Checkout" page. Even after submitting your order, you can contact us directly by email or phone to make last minute changes. Also, all sales carry a Money-back Guarantee. So, in a very real sense, no order is ever complete until you are 100% satisfied.
Your Satisfaction Guaranteed!

Your Satisfaction Guaranteed!It's pretty simple:
  • We want you to be pleased when you purchase from us.
  • We want your shopping experience with us to be as simple as possible.
  • Our goal is perfection in Quality, Service, and Satisfaction.
  • If we have failed to live up to your expectations, we want to know about it.
  • We will try our hardest to make things right for you.
We guarantee your complete, 100% satisfaction with the products you purchase from us. If you are unsatisfied for any reason, you can return your purchase for a refund, exchange or credit (see below left).
Payment Methods

We welcome Visa, MasterCard and Discover
  • Credit Cards:
    We welcome Visa, MasterCard, and Discover. Credit cards offer a quick and safe way to make purchases over the Internet, over the phone, and for fax- and mail-in orders. Consumer Protection Guarantees by the credit card companies combined with our own Safe Shopping Guarantee (see right) provide you with a 100% Risk-Free way of buying goods on-line.

  • Checks and Money Orders:
    We accept checks and postal money orders for the full amount of purchase. Checks and money orders should be made payable to:     
      Catholic Answers
    Checks must be denominated in US dollars and drawn on a US bank. This means the checks must have a nine-digit bank routing number (ABA code) micro-encoded on the bottom of the check. International money orders must also have the name and address of the U.S. bank printed on the face. At this time we cannot accept C.O.D. orders.

  • Purchase Orders:
    We accept pre-printed and signed purchase orders from academic institutions, military, and major commercial entities in the U.S. Please fax your P.O. to us at: 619-387-0042. At this time we cannot accept personal purchase orders or P.O.'s with third-party billing.
    		•
    Safe Shopping Guarantee

    Safe, Secure Shopping - Guaranteed!!All of your transactions with us are covered by our Safe Shopping Guarantee, with three levels of protection.

    1. Our secure servers use advanced encryption to scramble all of your personal information (including credit card number, name, and address) with a secret code so that it cannot be read by others.
    2. Primary liability coverage is provided by your credit card bank that either covers all the charges that result from the unauthorized use of your credit card, or may limit your liability to just $50. And in many cases, this fee is waived by the credit card companies at the request of the card holder.
    3. Supplemental liability coverage is provided by us. It covers your remaining exposure up to $50 should your bank hold you liable.

    We guarantee that every transaction you make with us will be 100% safe. If unauthorized charges are made to your card as a result of shopping here, you are fully covered.
    Exchanges & Refunds

    If you encounter a problem with any of our products, we want to know about it. Books, tapes, and gift items purchased from Catholic Answers can be returned for an exchange or refund within 30 days of delivery. If you purchased any of our publications from a retail store or other distributor, please contact them regarding their return policies.

    Items to be returned to us should be in unused condition and securely packaged with a copy of the original invoice/receipt enclosed. Please specify on the invoice copy whether you want an exchange or a refund. Books, tapes, and gift items will be refunded at 100% of the product price. Magazine subscriptions are refunded for undelivered issues only.

    Please remember to provide the following information when corresponding with us:
    • customer name
    • invoice number
    • product title or name
    This information can be found on the invoice you received.
    Customer Support

    Need help? Just give us a call:
      1-888-291-8000
    Give us a call if you have a question on a product, have questions on placing an order, or want to check on the status of an existing order. Our friendly staff of Customer Service Specialists have the answers to your questions. They can be reached from 9 a.m. to 5 p.m. (Pacific)

    You can also reach Customer Service at:


    Catholic Answers    2020 Gillespie Way    El Cajon, CA 92020 USA
    Main: 619-387-7200    Fax: 619-387-0042

    Comments or suggestions about our site? Let us know: info@catholic.com
    Questions on products or orders? Contact us at: orders@catholic.com

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    All Rights Reserved.

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