If you encounter a problem with any of our products, we want to know about it.
Books, tapes, and gift items purchased from Catholic Answers can be returned for an exchange or refund within 30 days of delivery.
Items to be returned to us should be in unused condition and securely packaged with a copy of the original invoice/receipt enclosed. Please specify on the invoice copy whether you want an exchange or a refund. Books, tapes, and gift items will be refunded at 100% of the product price. Magazine subscriptions are refunded for undelivered issues only.
Please remember to provide the following information when corresponding with us:
- customer name
- invoice number
- product title or name
This information can be found on the invoice you received.
If you have one of our publications purchased from a retail store or other distributor, please contact them regarding their return policies.
Questions?
If you have any questions please contact our Customer Service department at:
- 1-888-291-8000
Toll-FREE, Mon-Fri, 9:00 a.m. - 4:45 p.m. Pacific
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