Return Policy
Returns and Replacements
If you encounter a problem with any of our products, we want to know about it.
Books, CDs, DVDs, and gift items can be returned for an exchange or refund within 30 days of delivery.
Items returned to us must be in new, re-sellable condition, unopened, without stickers, and securely packaged with a copy of the original invoice enclosed. Please specify on the invoice copy whether you want an exchange or a refund. Refunds will not include shipping costs. Catholic Answers reserves the right to evaluate returns on a case-by-case basis and revoke this guarantee as determined by Catholic Answers. Your acceptance of the terms herein means you agree to and understand the refund policy.
If you have purchased one of our products from a retail store or another distributor, please contact them regarding their return policies.
Catholic Answers shall have no obligation to ensure that any goods or services purchased from Catholic Answers meet Buyer’s unique specifications and/or other requirements unless such specifications and/or other requirements are set forth in Buyer's purchase order and expressly accepted by Catholic Answers.